Oak Brook, Illinois
1.4K views 66 comments
Not resolved

I was receiving a $12.99 charge on a prepaid MC that I use to pay recurring, fixed rate bills(cable, internet...etc....) showing up from TLG GREAT FUN. The phone number listed on the charge was 800-272-7771. This number actually rings up a fairly nice guy working for PNY Memory who says he is getting ALOT of calls like mine.

Looking thru some of the older posts, I found 800-290-8603, which is a good number for TLG GREAT FUN. I finally got a live person on the phone and explained my situation. She said I joined thru CLASSMATES and that I was supposed to be getting a packet worth 100s of $ in discounts on travel, food, etc.......she said it was showing as mailed out in February. To date, I have never received anything from them.

Luckily, for me, it was a prepaid card and the money on it is direct deposited by my job and is usually gone by the 10th.

The lady I spoke with was very friendly and polite. She, of course, triued to convince me to stay as an active account, but I made sure she understood in no uncertain terms was my account to remain active.

I guess they post the bogus number to redirect peoples complaint calls.

1-800-290-8603 is a good number for TLG GREAT FUN customer service.

Review about: Retail Shopping.

Review #120212 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

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Jess
#759401

In order to receive a free 50.00 Walmart gift card from these guys I would have to sign a membership and within 30 days.I could cancel and still receive my gift card.

I canceled and little behold a charge 16.99 came across my bank. I thought it was my husband. negative, they hit my bank. I called 1-800-290-8603 and spoke with Andy and told him my situation.

At first he said he could not refund. Bull*HIT. I then gave him no option and he gave me a cancel number and is sending out my welcome package for the 2nd time.

7 days my money should return.Hate to be a witch towards people but it my money and I need it!

Scammer
to Jess #792638

NOW?

MEV
#732324

I caught the $1.00 from 3 of TLGs various companies.Each time I spoke to very friendly, polite non-US representatives.

The call was recorded and I made certain that I had already alerted my attorney and action would be taken if I recieved even one more charge.Each time I asked and received a confirmation # for the cancelation.

TWOOD
Madison, Alabama, United States #604314

Yeah, I just got off the phone with them.Their automatic phone call said they had a High Call Volume and suggested calling BACK later and shortly after that message a guy picked up.

He encouraged me to just cancel at the end of the month but I rarely go out and he said that yeah I didn't un-check a box that gave them the right to do this when I made an online purchase. Small print, be warned.

Well he gave me my cancellation number and now I should no longer have to deal with this again.Just sucks cuz that was 16.99 a month since November and I NEED that money.

CSJ
#572747

I was also charged $19.99 for something I did not authorize.I called and they said they would refund and gave me a cancelation number.

We'll see if my acount is credited.I am so tire of these scams why can't they be stopped.

You Got My Name
#365912

You *** BAGS ripping people off

Carmelita
#357727

Well i am filling out fraud paper work on this company. They never had my permission to take money out of my account

Carmelita
#357725

:( this company is bs.I called this company up to see why they keep taking money out of my account, cause they never ever had my permission to take any type of money out.

You think they would take my name out of their system No they didnt.

I had to cancle my card and get a new one.I dont even know how they got my info.

siam
#346012

Please be careful with great fun. I worked with them, and it is really a scam..

Jim
#337840

Just called and thanks for all the comments and 800 number.As stated above demand more than 4 months they will give you 12 for credit.

This is crazy that a company can get away with this.

Ordered off internet shoebuy.com.It was automatically charged to card and small print says you have to call after 30 days to cancel.

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