Tlg Great Fun
Reviews and Complaints

I got stuck with their MONTHLY charges through Ticketmaster. By ordering tickets online through Ticketmaster we got automatically enrolled to the tune of $17.99 per month.

Because my husband gets the statements and pays the bills the charges were never questioned - until today. We have been charged for months for something we had no use for or didn't even know we had.

I will never purchase tickets to anything via Ticketmaster again.

Because I threatened to go to our State Attorney General about this company they agreed to refund the past year's payment. A fair warning to anyone dealing with Ticketmaster; make sure you're not getting stuck with something you don't want.

2 charges of $16.99 have been taken out of my account. No info was given or sent to us.

They said it was processed during a transaction I did with Ticketmaster and a welcome package had been sent to us. Never got anything. All BS, called to cancel and got refunded only when I escalated to a manager.

Beware on this online trap to get discount tickets, some popups cam up during the transaction on Ticketmaster and we apparently inadvertently click yes or check something along the way to trigger this process . Very sleazy marketing practice !

To cancel call 877 488 **** option 1, ask to cancel and then ask for a supervisor to refund, they will do it.

This company received my information through tickets I purchased through TicketFly. I was charged $1 for a 30 day trial and was then told I would receive a $50 rebate and a welcome packet within 2 weeks. I never received the welcome packet and I never received a rebate. I canceled the subscription after the 2 weeks, and well within the 30 day trial. This was in September of 2015. Come to find out that they have been charging me $16.99/month on a card I never use ever since. In fact, the card they initially had the info of was canceled in May of 2016, so at the very least, the charges should have stopped then. They didn't. They were somehow able to make 23 more charges to a card that no longer existed.

I called customer service today, and they said they had no record of my ever having called. I spoke to Paul who gave me a confirmation number for the cancellation. He said as a "courtesy" they were mailing me a check for the $50 I was promised. I asked Paul to confirm the last four of the card they had charged, and I gave him the last four that appeared on the statement for September 2015, showing the initial $1 charge. He said that was not the card they showed. So now they're saying they charged a card that NEVER existed.

I was transferred to a supervisor to deal with the fraudulent charges, Mary Perez (30982), and she said that they had my card ending in the last four that I had just given Paul as the initial card charged. Funny how that suddenly popped up. She also confirmed that all calls are recorded and it showed that I had never called. She said in June 2016 they had a new card number, which matched the last four of my current card number. I asked her how they got my new card number if I had never called and provided it. She said she did not know, but that all calls are recorded. I told her that she and Paul had just said they showed NO RECORD of my ever calling, so it was impossible for her to have my new card info. She told me again that all calls are recorded. I asked her to provide me with the call recording of me giving them the new card number. She said she couldn't do that because she didn't show any calls.

She then offered to refund me for one year's worth of charges, which she assured me was tied to the same confirmation number as my cancellation. I told her that I needed to speak to someone who could refund me for the 31 unauthorized charges, not just 12 of them, and she said she could transfer me to the office of the president. She said that it might go to voicemail, and to leave my name and number and they would respond in 1-2 business days. Surprise surprise it didn't even ring, and went straight to voicemail.

I cancelled a free trial offer in December of 2017 for a rejuvenation cream that did not work. January they sent the product again.

Again I called them and told them to not send me this product because I have already cancelled this offer. They charged my credit card again.

I called my credit card and disputed the charge. My credit card honored my request and stop that charge for February. They charged my credit card again.

Now I am not getting any product, and they are constantly still charging my credit card. Some slick customer service rep get on the call claiming she can't find any evidence of me cancelling this. Which is a lie I've cancelled this at least 3 times, and she now pretends that someone else in my house hold has charge this account again. There is no one else in my household but my husband.

I had my credit card to dispute this charge, and she tried to say my husband did this. So I talk to my credit card dispute department and actually paid the amount again, because they claimed the first call that I made was not within the shutoff time, and now my account should be at zero. Well I just received my statement for May which should not have a charge from this company and there it is again. I called them again and now they are still trying to claimed my husband charge this again.

First of all why would my husband call the same company that I've been having problems with about a rejuvenation cream. Now they are trying to find any scam they can come up with to keep taking my money.

My husband is pissed that they would try and blame this on him. I have filed a complaint with the BBB,

I booked a SuperShuttle, and at the end there was an offer for a rebate. I've never had any problems with SuperShuttle before, so I assumed it would be legitimate--because why would a company I trust pair with one I wouldn't?

Well stupid me for not doing some internet research before calling the number to get the rebate. I had never done a rebate before, so I thought I'd try it. I called, and that's when they told me about the Great Fun trial, and whatnot. As they read the terms and conditions, I thought it sounded pretty reasonable, so again, without doing research like an idiot, I agreed.

Then they read more terms and conditions to me, which sounded exactly the same. I thought they were just reconfirming, but it turns out I was also signed up for Buyer's Advantage--something I discovered after the fact when I did more research and realized I was given two phone numbers to cancel the accounts. After seeing the negative reviews on this site, I called the next day to cancel, but I was told it wasn't processed yet, and once I was charged the $1, my membership would be processed and would be able to cancel. I signed up on Thursday, and today on the following Monday, I was "charged" $1.

Fortunately, I use Chase Bank, and they flagged it as fraud and alerted me that the charge was declined. Immediately, I called Buyer's Advantage and Great Fun to have both accounts cancelled. I took down the confirmation numbers and have received confirmation emails of cancellation from both companies. I've seen some posts where some people have still been charged despite cancelling the accounts.

I plan to keep a close eye on my credit card statements. After Chase flagged it as fraud, I did respond that it was a charge I made, because I didn't want my card to get cancelled. But I'm sure that if it appears again, it won't be hard to contest the charge with Chase, and I'll definitely have harsh words with whichever representative I speak with. Last resort, the attorney general's website recommends that scams like these, you simply cancel the card and have it reissued.

But overall, I think the companies are being more transparent since the last lawsuit. I cancelled with Buyer's Advantage first since they were the first to try to charge me.

When I called Great Fun afterwards, they informed me that my account was associated with both Great Fun and Buyer's Advantage, and they offered to transfer me to a Buyer's Advantage representative to cancel that account as well. I do think they're a shady company, and obviously many others including Chase Bank agrees; but I do appreciate the transparency and wish they would have been that transparent with everyone else.