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Home  »  Consumer Reviews  »  Hotels  »  TLG Great Fun
TLG Great Fun
May 2, 2008
TLG Great Fun complaint by Baylee
I ran into this same problem last year THREE times and guess what they did it again. It has been almost one year to the date. When I first called them they put me on hold for 10 minutes before I talked to a Rep. she then proceeded to tell me that their computers were in the middle of updating and that I needed to call them back in an hours. They tired to tell me that I authorized the charge to my card because I bought from Customer Direct in 02/08, which I DID NOT. So, here I go all over again!!

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1. Written by TLG GREAT FN IS BS, on 08-06-2008 12:53

I travel 4 days a week for work and didn't realize I was being charged $11.99 per month since November 2007 on a credit card that I have not been using as I am paying it off.  

My fault for not looking at the charges but I never authorized this charge. I payed off the total due and low and behold a charge is on my bill for $11.99. Not only that but my credit card company charged me a late fee because of this charge! 

I called my credit card company and all they could tell me is that I've been charged since 11/07. I didn't even know the name of the company as it comes up on the bill as follows; TLG*GREATFN555... CT.  

I am assuming the state is Connecticut because of the CT at the end of the charge on the card. 

It is in dispute with my credit card company and they are calling this bogus company to get my money back

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